Terms of Service

By using this website or enrolling in any Lean Growth Consulting program, you agree to these Terms of Service. If you do not agree with them, please do not use the site or enroll in a program.

Lean Growth Consulting provides coaching, workshops, and advisory services that help organizations improve how they operate. Program descriptions, dates, session times, and deliverables are described on the relevant program pages, and those descriptions form part of these terms.

A seat in a program is reserved when we receive your completed reservation and your payment has been confirmed. Seats are limited and are allocated in the order that confirmed payments are received.

Please make sure the details you provide at checkout are accurate. Confirmations, joining instructions, and program materials are sent to the email address you provide.

Prices are shown on the relevant program or pricing page and are charged in US dollars. Payments are processed securely by Stripe. By submitting a payment, you confirm that you are authorized to use the payment method provided.

We may change prices for future programs at any time. A change will never affect a reservation you have already paid for.

Our guarantee. For the 5-Day Growth Reset, if you attend every session and complete the required assignments and honestly feel you did not receive value from the experience, we will refund your investment. To request a refund, contact us after the program concludes and tell us which sessions you attended.

For all other programs and services, refunds are considered case by case. Please contact us as early as possible, and we will work with you on a fair outcome, including transferring your enrollment to a future session where that is possible.

Refunds are returned to the original payment method. Processing times are set by your bank or card issuer and are typically five to ten business days after we issue the refund.

All content on this website and all materials provided during a program — including frameworks, worksheets, templates, recordings, and written materials — are owned by Lean Growth Consulting and are protected by copyright and other intellectual property laws.

You may use the materials for your own organization's internal purposes. You may not copy, resell, publish, or share them with people outside your organization, and you may not record sessions without our written permission.

You agree not to use this website in any way that is unlawful, that interferes with its operation, or that attempts to gain unauthorized access to any part of it or to the accounts of others.

Our programs provide frameworks, guidance, and coaching. What you achieve depends on your own effort, your organization, and factors outside our control. We do not guarantee any specific business, financial, or operational result.

Nothing we provide is legal, financial, tax, or accounting advice, and it should not be relied upon as a substitute for professional advice from a qualified advisor.

This site may link to third-party websites or use third-party services. We are not responsible for the content, policies, or practices of those third parties, and their terms and privacy policies apply to your use of them.

To the fullest extent permitted by law, Lean Growth Consulting is not liable for any indirect, incidental, or consequential damages arising from your use of this website or from your participation in a program. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the program giving rise to the claim.

These terms are governed by the laws of the state in which Lean Growth Consulting is organized, without regard to conflict of law principles. Any dispute will be handled in the courts of that state.

We may update these terms from time to time. When we do, we will revise the date at the top of this page. The terms in effect on the date you enroll are the ones that apply to your enrollment.

If you have questions about these terms, or about a reservation or refund, please reach out through the contact form on this site.